Nearshore ServiceNow Excellence
AltiaTek is a ServiceNow Partner delivering custom implementations, remote administration, and ongoing managed services from our Center of Excellence in San Pedro Sula, Honduras.
AltiaTek Operations Center
- Nearshore Center of Excellence
- State-of-the-art, reliable infrastructure.
- Recruitment pipeline to co-located university and tech institute.
- Concierge-hosted site visits to Altia Smart City.
- Time-zone match with North America.
- Short 2-3 hours direct flight travel time from multiple U.S. cities.
Empowering Businesses and Changing Lives
AltiaTek is dedicated to conscientious and sustainable growth, bolstering a middle class in emerging economies, and choosing environmentally conscientious practices.
Excellence
We aim to get it right the first time.
Customer Focus
Customer needs guide our efforts to innovate and solve problems.
Drive
We constantly push ourselves to achieve better results.
Collaboration
We believe in the value of working together and trusting each other.
Accountability
Taking ownership of our actions enbodies our commitment to outstanding results.
What Powers Us
Building a LatAm Middle Class
Developing a tech workforce generates better quality jobs where they are less common and contributes to regional prosperity.
Growing Womens' Careers in Technology
Encouraging gender equity in the technology workforce is an important way to foster future sustainability and inclusion.
Improving Lives with Opportunity
AltiaTek is building a foundation for greater community impact, starting with our employees, their families, and the people who depend on them.
Our Leadership
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Committed to dynamic servant leadership, Blayne is a builder of high-achieving, high-trust teams and has more than 30 years of experience in CX and BPO business solutions, including roles in operations, sales, and executive leadership.
Bernie is an experienced business development executive with a demonstrated history of success working in the outsourcing and technology solutions industry to create effortless customer engagement and legendary customer support. Skilled in Strategy, Operations Management, Customer Acquisition, Sales, and Marketing Operations, he is a strong and effective sales professional and has an MBA from Rochester Institute of Technology.
Arjan has 20+ years of experience in the IT, logistics, and service management industries. Having spent more than 6 years implementing and managing ServiceNow with multiple clients in different industries, Arjan focuses on customer success and delivering our services to the full satisfaction of our clients, whether fellow ServiceNow partners or independent organizations.
A ServiceNow solution delivery expert with 20+ years of experience with start-ups, Fortune 100 companies, and large global enterprises, Matthew leads sales and client advisory functions and facilitates our growth as a ServiceNow Partner. A former AltiaTek client leader, he has architected digital transformation strategies for global clients in LATAM, EMEA, APAC, and the United States. Matthew has a strong conviction that quality, customer-centricity, and strong working teams are foundational for customers.
Luis has 18+ years of experience in IT in different industries, across software development, tech support, data engineering, projects and managing IT teams. He manages the ServiceNow Center of Excellence and the SkillNOW educational center at AltiaTek, where our teams consolidate on knowledge, platform architecture, support, service delivery and innovation for our customers.
With nearly 20 years of experience in IT Consulting and Staff Augmentation, Michael is a results-driven leader adept at building value and achieving revenue targets. His passion lies in creating customized solutions and driving best practices adoption while fostering collaboration with internal and external stakeholders. Michael brings a wealth of experience to drive success in the dynamic IT industry without compromising control, culture or quality.
Ruth is trained as a psychologist and has a strong business focus that enables her to successfully attract and retain our talent. People-oriented and a strong believer that human talent is key to building a successful company, she has 7+ years of experience in Human Resources, recruitment, talent development, and related processes.
Oscar has worked in IT services, project management, banking, and other industries for more than 15 years, building expertise in digital transformation, analytics, and business analysis. He collaborates with the AltiaTek leadership team to scale faster and create new solutions tailored to the needs and insights gained from our customers.
