Center of Excellence
AltiaTek is a modern, fresh technology partner and we aim to provide great employee experiences.
As a key component to achieve on that promise, we concentrate where our people work, in the Center of Excellence.
The Center of Excellence is our ServiceNow Center of Expertise – our experts work together on customer projects, learn from each other and enroll in the SkillNOW knowledge development curricula.
The Center of Excellence is located near-shore to the US market, enabling a collaboration experience that is in real time, in their own time zone, and with people that feel confident having a business conversation in English.
In the Center of Excellence, all Consultants are co-located to enhance collaboration and optimize communication. Plus they feel connected to each other and that drives employee retention and in the end, a great customer service.
With the team sitting together, we form the basis for our High-Performance team model approach on how we assign our experts to your project. By assigning the work to a team – instead of an individual – they work together, share knowledge and best practices, do peer review to double check the quality of their work, and you are not dependent on the limits of what an individual ServiceNow certified expert knows. Think of it as a whole team working for you!
Promoting a life-work balance helps achieve happiness, satisfaction and well-being and business continuity in the workplace through connection, collaboration, excellence, innovation, and creativity.
As part of Altia Smart City, all employees have access to a Wellness coach, Finance coach as well as the RecZen – a place to relax, have fun and make new friends.